Terms of service

GENERAL INFORMATION

This website is operated by Auvio. Throughout the site, the terms "we," "us," "our," and "Auvio" refer to Auvio. Auvio offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service ("Terms"), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions contained herein, you may not access the website or use any of our services.

Any new features or tools added to the store shall also be subject to these Terms. We reserve the right to update, modify, or replace any part of these Terms by posting updates to our website. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your province or territory of residence, or that you have given us your consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose or violate any applicable laws in your jurisdiction, including copyright laws.

You must not transmit any viruses, malware, or destructive code.

A breach of any of these Terms will result in the immediate termination of your access to the Service.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted across various networks. Credit card information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our prior written permission.

Section headings are included for convenience only and do not affect the interpretation of these Terms.


SECTION 3 – ACCURACY OF INFORMATION

The information available on this website is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions.

This website may contain historical information provided for reference purposes only.

We reserve the right to modify the contents of this website at any time without any obligation to update information.


SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Product prices are subject to change without notice.

We reserve the right to modify, suspend, or discontinue the Service at any time without prior notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.


SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and may have limited quantities.

Products are subject to return or exchange only in accordance with our Refund Policy.

We make every effort to display product colours and images as accurately as possible; however, we cannot guarantee that your device's display will accurately reflect the actual colours.

We reserve the right to:

  • Limit sales by person, household, region, or jurisdiction.

  • Limit product quantities.

  • Modify product descriptions or prices.

  • Discontinue any product at any time.

We do not guarantee that the quality of any products or services will meet your expectations or that any errors will be corrected.


SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us.

We may limit or cancel quantities purchased per person, household, account, payment method, or shipping address.

You agree to provide current, complete, and accurate purchase and account information for all orders placed through our website.

For additional details, please refer to our Refund Policy.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools on an "as is" and "as available" basis without any warranties or endorsements.

Your use of such tools is entirely at your own risk and discretion.

Any future services or features made available through the website will also be subject to these Terms.


SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the content, products, services, or practices of any third-party websites.

We encourage you to review their policies before engaging in any transactions.


SECTION 9 – USER COMMENTS AND SUBMISSIONS

If you submit comments, suggestions, reviews, or other materials, you agree that we may use, edit, publish, reproduce, or distribute such content without restriction or compensation.

We reserve the right to monitor, edit, or remove any content that we determine to be unlawful, offensive, defamatory, or otherwise objectionable.

You agree that your submissions will not violate any third-party rights or contain malicious software.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the website is governed by our Privacy Policy.


SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our website containing typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions

  • Pricing

  • Promotions

  • Shipping charges

  • Product availability

We reserve the right to correct any errors, inaccuracies, or omissions and to cancel orders if any information is inaccurate.


SECTION 12 – PROHIBITED USES

You may not use the website or its content:

  • For unlawful purposes.

  • To violate applicable laws or regulations.

  • To infringe intellectual property rights.

  • To harass, abuse, discriminate against, or harm others.

  • To submit false or misleading information.

  • To transmit malware or malicious code.

  • To collect personal information without authorization.

  • For spam, phishing, scraping, or other abusive activities.

  • To interfere with or circumvent website security features.

Violation of these Terms may result in immediate termination of your access.


SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that our Service will be uninterrupted, timely, secure, or error-free.

All products and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

To the fullest extent permitted by applicable law, Auvio shall not be liable for any direct, indirect, incidental, consequential, punitive, or special damages arising from the use of our website, products, or services.

Where applicable law limits such exclusions, our liability shall be limited to the maximum extent permitted by law.


SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Auvio, its affiliates, employees, officers, agents, and service providers from any claims, liabilities, damages, costs, or expenses arising from your breach of these Terms or violation of any applicable law.


SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by law, and the remaining provisions shall remain valid and enforceable.


SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either you or us.

We may terminate your access to the Service immediately if you violate these Terms.


SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Auvio regarding your use of the Service and supersede any prior agreements.


SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law principles.


SECTION 19 – CHANGES TO THESE TERMS

We reserve the right to update, modify, or replace any part of these Terms at any time by posting updates to this page.

Your continued use of the website following any changes constitutes acceptance of those changes.


SMS MARKETING TERMS

By consenting to receive SMS messages from Auvio during checkout or by subscribing through our website, you agree to receive recurring text messages relating to:

  • Order updates

  • Abandoned cart reminders

  • Promotions and special offers

  • Product review requests

Message frequency may vary.

Consent is not a condition of purchase.

To unsubscribe, reply STOP to any message.

For assistance, reply HELP or contact us at:

info@auvioca.com

Standard message and data rates may apply depending on your mobile carrier.

We reserve the right to modify the phone numbers used for SMS communications at any time.


SECTION 20 – CONTACT INFORMATION

Questions regarding these Terms of Service should be sent to:

Email: info@auvioca.com

Official Website: Auvio Canada